Technical Support & Service Response

Direct access to our engineering team for application assistance, troubleshooting, and spare parts. Standard SLA is within 4 business hours.

Submit a drawing or a detailed description of your load and travel requirements to info@liamrashleigh.com. Our applications team will review and provide a quotation within one business day. Custom lengths are available from 200 mm to 6000 mm with standard lead times.

With proper lubrication (ISO VG 68 oil or NLGI 2 grease) and sealed wipers, the HRG-45 typically requires re-lubrication every 200 operating hours. Full carriage replacement intervals depend on load and contamination levels; we recommend inspection every 2000 hours.

Yes. The PBS-32 is designed for direct coupling using a flexible bellows coupling. Maximum input speed is 3000 rpm. Ensure the motor shaft and screw end are aligned within 0.05 mm to avoid premature wear. Contact us for coupling recommendations.

Yes, replacement wiper seal kits are stocked. Part number WSK-HCB63 includes both end seals and side wipers. Installation instructions are included. Standard shipping within India takes 2–3 business days.

All Liamrashleigh linear motion components carry a 24-month warranty from the date of shipment against manufacturing defects. Warranty does not cover damage from improper installation, lubrication failure, or contamination. File a claim via info@liamrashleigh.com with your order number and photos.

Email info@liamrashleigh.com with “URGENT” in the subject line. Our on-call engineer will respond within 2 hours. For critical machine downtime, include your phone number and a brief description of the issue.

Contact our engineering team

For technical specifications, custom rail configurations, or integration support for your five-axis machining center.

+91 05 91453161 Direct line – speak with a linear motion specialist

info@liamrashleigh.com Email – we respond within one business day

67, LalitaPur,

Monday–Friday: 08:00–17:30 IST
Saturday: 09:00–13:00 IST

Submit Your Linear Guide Brief

Tell us about your five-axis machining requirements. We will review your application and propose a zero-backlash rail or ball screw configuration within two business days.

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